Terms and Conditions

Disclaimer

This publication is not being sold for the purpose of rendering medical advice or other healthcare professional services.  The information contained in this publication is general information and may or may not reflect current instructional developments regarding Autism Spectrum Disorders.  The information in this publication is subject to change at any time without notice and should not be relied upon as a substitute for professional medical or healthcare advice.  Neither the Dr. Gertrude A. Barber Educational Institute, Inc., publisher, distributor nor the authors make any guarantees or warranties concerning the information in this publication.  If medical advice or other expert healthcare assistance is required, the services of a competent, experienced professional person should be sought.

Return Policy

We want you to be completely satisfied with your purchase. Therefore we offer you a 10-day examination period for the book. Please do not open the DVD unless you are sure that you would like to keep both items.

Your return must be initiated within 10 business days from the invoice date: you may return the book & DVD for a full refund, less the shipping and handling costs. Please note that the book and the unopened DVD must be returned in order to receive a refund.

Just follow these three easy steps to return:

• We cannot refund returns of the book or DVD if they are marked or damaged.
• Include a copy of the original invoice (or the invoice number and invoice date) with the returned book & DVD so that we can issue the proper refund.
• To guarantee delivery of your return, please purchase a delivery confirmation with USPS for your package OR ship it via UPS.
  
  Returns must be sent postpaid to:
  Barber National Institute
  Attn: Ed Institute
  100 Barber Place
  Erie, PA 16507

Shipping Policy

The Barber National Institute will ship anywhere in the world; however we only accept online payments for US orders. If you are located outside of the United States please call 800-799-1675 to place your order.

You will be notified when your order has been shipped. Your credit card will be charged at the time of shipment and all orders will be shipped via USPS.

If you have any questions or need to report a defective book please call 814-874-5603
or email CustomerService@BarberInstitute.org.